Refund policy

In accordance with the law of January 6, 1988, the customer has a 14-day retraction period from the reception of the ordered products to return any item that does not suit him/her, in its original packaging and in good condition, for exchange or reimbursement. In the event of exercising the right of withdrawal, Mister Lapin is obliged to reimburse the customer for the sums paid, without penalties, within 14 days, with the exception of return shipping costs (Article L121-20 of the French Consumer Code).

ATTENTION: no retraction will be accepted if the returned product is unfit for re-marketing. Otherwise, the product will be returned to the customer, at his expense.

No return will be possible for a personalized order.
Beyond the withdrawal period, no return of product will be accepted.